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IDB to host digital services outsourcing forum for LAC

The Inter-American Development Bank (IDB) says it expects more than 2,000 business people of the global services sector to participate in the main digital services outsourcing event in Latin America and the Caribbean later this month.

It said “Outsource2LAC Virtual Week 2020”, from July 13-22, aims to drive the growth of companies that provide global digital services, or knowledge-based services, in response to the economic slowdown caused by the COVID-19 crisis. In its eighth edition, this is the first time that the Outsource2LAC forum is held online and has attracted participation from at least 30 countries.

(Photo: Connect Americas)

“The event will present global corporations, SMEs, entrepreneurs, and governments from the region the latest technology trends around knowledge-based services. Attendees will have access to experts, suppliers, investors, and global digital services start-ups from around the world and can discover new business opportunities through B2B and B2G business rounds,” the IDB said.

The eight-day forum includes panel discussions, individual presentations, and technical workshops covering more than 20 issues around the current digital age and its future.

A panel discussion takes place at O2LAc in Buenos Aires, Argentina, in 2018. (Photo: Belize Invest)

It said attendees will find out more about digital business opportunities in four main areas: business process outsourcing (BPO), information technology outsourcing (ITO), knowledge process outsourcing (KPO), and emerging technologies. Some key sectors within these areas include e-commerce, online education, telemedicine, the creative industries, AgTech, Fintech, and cybersecurity.

“In the long-term, the COVID-19 crisis is expected to transform global digital services into a permanent, comprehensive component of global trade.”

The IDB said that in the past the event has generated approximately US$270 million in projected business deals in Latin America and the Caribbean.

— CMC