The GraceKennedy Group headquarters in downtown Kingston have been closed as one of its staff is a close contact of an employee at the Alorica call centre worker where dozens of people have tested positive for COVID-19.
The Group’s facilities at 73 Harbour Street were closed “out of an abundance of caution” and to protect its team, the company said.
In a release yesterday, April 15, Group CEO Don Wehby said the building was closed for deep cleaning and sanitisation after being made aware of the connection between its employee and the Alorica worker.
“We encourage our team members and the wider public to take all the necessary precautions to keep themselves and their families safe.”– GraceKenendy Group CEO Don Wehby
Wehby said the GraceKennedy staff member was asked to self-isolate for two weeks, according to established protocols.
“Based on the reports in the media, several of the Alorica BPO employees have tested positive for COVID-19, with more being tested. As such, we thought it prudent to keep 73 Harbour Street closed temporarily. We have instructed our team members based at 73 Harbour Street to work from home until Friday, April 17, at which point we will update them further,” Wehby said.
Alorica Jamaica has become a source of infections for the virus, with 52 members of its staff already confirmed positive and more results and further testing pending.
Wehby said employees who declare having potentially come into contact with the virus are required to self-isolate or self-quarantine for a 14-day period, before returning to work.
The release continued that the department or building where that employee is located would then be closed for deep cleaning and sanitisation before it is deemed safe for any employee’s return.
“We have developed these guidelines in accordance with the orders from the GOJ (Government of Jamaica) and the Ministry of Wellness and Health, and we take these guidelines very, very seriously,” he said adding that the company will continue to operate using those protocols for the wellness and safety of its team and the wider community.
“We encourage our team members and the wider public to take all the necessary precautions to keep themselves and their families safe,” he concluded.