10 local outsourcing companies to benefit from US$480,000 project

Fifty thousand people will be in Jamaica’s local outsourcing industry by March 2020 with the addition of 14,000 new jobs.

Business Process Industry Association of Jamaica marketing specialist, Cheryl Neufville-Crooks (Photo: Jamaica Information Service)

What’s more, in a major push towards meeting this goal, the Business Process Industry Association of Jamaica (BPIAJ), in partnership with Compete Caribbean and the Inter-American Development Bank will today offer 10 small operations in the local outsourcing industry the opportunity to benefit from the US$480,000 Global Services Sector – Moving Firms up the Value Chain Project.

The job creation projection was made by Cheryl Neufville-Crooks, marketing specialist at BPIAJ, who is tasked with rebranding the country’s Global Services Sector.

Prime Minister Andrew Holness (center) at the groundbreaking for the GTECH BPO facility in Portmore, St Catherine last month. (Jamaica Information Service)

Neufville-Crooks said Jamaica and Jamaican are ready to reap the benefits of the additional employment created in the country’s growing Global Services Sector.

She was speaking at a Jamaica Information Service ‘Think Tank’ yesterday, November 18.

“They are going to be helping 10 small companies to digitise their processes, so that they can employ up the value chain or scale up.”

– Neufville-Crooks

Further, the companies to benefit from the Value Chain Project have already been selected and will each receive a grant to assist with their operations.  

“They are going to be helping 10 small companies to digitise their processes, so that they can employ up the value chain or scale up,” Neufville-Crooks said.

Just last month, Prime Minister Andrew Holness broke ground on a business process outsourcing (BPO) complex which will be developed in Portmore, St Catherine at a cost of J$3.5 billion, providing up to 4,500 jobs for Jamaicans. The project is expected to be completed within the next 18 months.

It is anticipated that further GSS expansion in Jamaica will reposition the country to capture a greater percentage of the global market and bolster the island’s engagement in the fourth industrial revolution as well as attract similar new investments.

The GSS comprises business process outsourcing (BPO) activities as well as information and communications technology, legal process outsourcing, Finance and Accounting Outsourcing.

The event will be held at the Jamaica Pegasus Hotel in Kingston beginning at 3:00 p.m.

-Jamaica Information Service